Dear Customer, From March 25th, we will be temporarily closing our Italian warehouses in line with new measures introduced by the Italian government.
You may continue placing your orders and we will deliver them to you as soon as our warehouses reopen.

Return and Exchange Form

Complete this form within 15 days of when you received your order to request a return for one or more items. To return items from the Beauty section please contact our Customer Care Service.

In line with recent government guidelines, and for the health of our community, we have taken the decision to temporarily close our warehouses and pause delivery and return services. We have decided to extend our return period to 60 days for all orders placed starting from 1 March, 2020, to ensure that you have enough time to decide whether to keep or return your items. Please consult the dedicated section for more information.