Return and Exchange Form

Complete this form within 14 days from when you received your order to request a return or an exchange for one or more items. Alternatively, it is also possible to return online purchases in one of our Stores. It is not possible, however, to exchange online purchases for another items in Store.
To return items from the Beauty section please contact our Customer Care Service.

We have decided to prolong the returns period to 60 days for all orders made between 1 March and 10 May 2020, to give you more time to decide if you want to keep or return your purchases. Normal conditions of return will apply to orders made after 10 May. Please consult our Return Policy for more information.