Return and Exchange Form

Complete this form within 14 days from when you received your order to request a return or an exchange for one or more items. Alternatively, it is also possible to return online purchases in one of our Stores. It is not possible, however, to exchange online purchases for another items in Store.
To return items from the Beauty section please contact our Customer Care Service.

All orders placed and delivered between 19 November and 21 December may be exceptionally returned until 7 January. Orders delivered after 21 December follow the ordinary return policy.