Return and Exchange Form

Please note that orders placed before the 31st of March 2019 cannot be returned using the online Return Form on and are no longer visible in the My Account area. If you would like to make a return, or have any questions about an order placed before this date, please contact our Customer Service.

Complete this form within 14 days from when you received your order to request a return or an exchange for one or more items. Alternatively, it is also possible to return online purchases in one of our Stores. It is not possible, however, to exchange online purchases for another items in Store. To return items from the Beauty section please contact our Customer Care Service.