Return and Exchange Form

Complete this form within 14 days from when you received your order to request a return or an exchange for one or more items. Alternatively, it is also possible to return online purchases in one of our Stores. It is not possible, however, to exchange online purchases for another items in Store.
To return items from the Beauty section please contact our Customer Care Service.

All orders placed and delivered between 2 November and 22 December may be returned until 8 January. For orders delivered after 22 December, the regular return policy applies.