• Privacy Policy
     

  1. Privacy Policy

    This website is provided and managed by Stella McCartney America Inc. (hereinafter referred to as “Stella McCartney” or “we”).

    Stella McCartney America Inc. is an affiliate of Stella McCartney Limited.

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  2. Acceptance of Privacy Policy and Modifications

    By using the Stella McCartney website (hereinafter referred to as “the Site”) (including purchasing items through our Site), you consent to our collection, use and disclosure of your information as described in this Privacy Policy. Stella McCartney reserves the right to make changes to our Privacy Policy or practices. By visiting the Site, you are acknowledging and accepting this Privacy Policy. Your continued use of the Site after changes have been posted to the Privacy Policy will constitute your acceptance of such changes for any new personal data that for any new personal data that you may supply to us after the change is posted.

    Stella McCartney recognizes the importance of protecting the privacy of personal information. We have instituted strict policies and security measures to protect your information.

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  3. What Information Stella McCartney Collects

    Stella McCartney collects personal data from visitors to the Site who register their information with us or who use the online store. We also make limited use of cookies - if you use the online store in order to enhance your online shopping experience (see more below) and track Internet Protocol (IP) addresses (an IP address is a string of numbers that is assigned to computers or devices participating in a network that uses the Internet Protocol) so that we can improve our services to you. In addition, Stella McCartney collects some personal information (such as name, address, telephone numbers, email address and credit card information from customers who submit a customer card at one of our stores or from users who place orders through our online store).

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  4. Children’s Privacy

    Stella McCartney does not wish to collect personal information from anyone under the age of thirteen (13) and the Site is not directed towards children under this age. If you are under the age of thirteen (13), please do not submit any personal information to Stella McCartney. If Stella McCartney should mistakenly receive personal data from an individual under the age of 13, it will be purged except to the extent that we may be legally obliged to keep such information.

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  5. How Stella McCartney Uses Information You Provide

    When you visit our stores or when you place an order on line we will keep your personal information, to process your purchase, to communicate with you about your order and to keep a record of it.

    If you choose to register to receive information concerning our special events or promotions whether or not in conjunction with an online purchase then we will use your personal information accordingly to keep in contact with you; provided, however, that you may choose not to receive marketing or promotional messages anymore We may also keep details of any correspondence you have with us.

    We may also use your information to review our performance, to improve the services to you, or to communicate with you about an online order you have placed with us.

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  6. Does Stella McCartney Share Your Information With Others

    Stella McCartney does not share the personal information you give us. Stella McCartney does use selected third parties with whom we have contracts to provide for instance payment processing services, to maintain or manage our Site and to send directed communications to our clients via email. We do not otherwise disclose your information to third parties, unless required by law or in connection with a subpoena, legal order, or official request, when we believe you have acted in violation of the Terms of Use, or when we believe that doing so may protect your safety or the safety of others. This may include exchanging your information with others for the purposes of fraud protection and credit risk reduction.

    In the future, we may sell some or all of our assets. In such transactions, your personal information is usually one of the business assets transferred. In the event of a sale of our assets including our customer database, your information will be transferred. We will require buyers to honor our Privacy Policy, including the terms under which your personal information was collected.

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  7. Links

    The Site may contain links to third-party websites. Stella McCartney is not responsible for the privacy practices or the content of such websites.

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  8. Security

    Stella McCartney uses appropriate security measures to protect the information you give us. However, while we take all reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration or disclosure, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients.

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  9. Access, Accuracy and Retention

    You are entitled to request access to and correction of all personal data you provide us, or to remove your name from Stella McCartney’s marketing list at any time by contacting us at: customerservices@us.stellamccartney.com. We are entitled in certain territories to charge a small fee to provide you with access to the personal information we hold on you and we reserve the right to do so.

    You will also be given the opportunity to “unsubscribe” from our marketing lists concerning our promotions or special events when you are sent communications from us.

    We will use reasonable efforts to process any change you make; provided, however, that requests to delete information are subject to Stella McCartney’s internal reporting and retention policies and all applicable legal obligations.

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  10. About Cookies

    Cookies are pieces of information the Site can send to your computer's browser for record-keeping purposes. We use cookies in connection with your online purchases (if any) to give you a better experience when you return to the Site. For example, cookies allow us to save your password so you do not have to re-enter it every time you visit our site. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the "help" tab on your browser or read the information that came with your browser software. However, your visit to our Site will be significantly enhanced if cookies are not disabled. For more details on cookies visit http://www.allaboutcookies.org

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  11. Your California Privacy Rights

    If you are a California resident, you are entitled by law to request an Information Sharing Disclosure. If you request it, we will provide you with a notice of your right to prevent sharing of your personal information, as well as a cost-free means of doing so. To receive such a notice, submit a request to the address listed in the Contact section below, specifying that you seek your California Customer Choice Notice. Please allow thirty days for a response.

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  12. Contact Us

    If you have any comments or queries regarding our privacy policy or if you wish to exercise your right of access, opposition and correction of your personal data please send an email to customerservices@us.stellamccartney.com, or write to us at the following address:


    For North America:
    Stella McCartney - US Customer Relations
    210 Eleventh Avenue Suite 1102
    New York, NY 10001
    USA


    For Other Countries:
    Stella McCartney - International Customer Relations
    Peake House, 92 Golborne Road
    London W10 5PS
    United Kingdom




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